All products are handcrafted and materials are locally sourced in Los Angeles. Since each M.Grace piece is handmade please allow 2-8 weeks for your order to be processed. Also note that there may be slight variations in your handmade piece that do not appear in the product photos. This is what makes your piece unique! If you would like a piece cast in silver please feel free to inquire of the price difference if it is not noted under product description.
All orders are shipped via USPS Priority Mail with delivery confirmation. Domestic orders have a flat rate of $6. All jewelry comes in a hand stamped Muslin bag with the M. Grace logo. Please contact us if you have any special shipping requests.
Shipping for International orders is $12 via USPS First Class International. Shipping can take anywhere from 2-8 weeks to arrive depending on customs. Please note that M. Grace is not responsible for import taxes or custom fees. Please contact us if you have any special shipping requests.
For any reason that you are not satisfied with an item please contact us at email@example.com before sending the item back with an explanation. After authorization and if the item is in its original condition we will accept returns. Returns must be made within 7 business days of purchase. We can either refund or exchange for another item. Please note that M. Grace is not responsible for shipping costs.
As many of our products are made of either brass, antique silver or bronze it is important to store your jewelry in a dry place. Metals naturally tarnish over time due to body oils and oxidation. To keep your jewelry shiny and like new a jewelry polishing cloth is very helpful. Also for a thorough clean mix baking powder, lemon and water in a small cup and gently scrub your jewelry with a toothbrush. Some people have a reaction to brass where it leaves a greenish color on the skin temporarily. This is very common due to your natural body oils but if you want to lessen this affect you can put clear nail polish on your jewelry where it touches the skin.
For repairs please contact us at firstname.lastname@example.org with a note explaining what needs to be repaired. If the repair is a result of undue wear and tear then there will be a small fee applied. We have a 1 year repair warranty with all of our jewelry.